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These Terms and Conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing an order, you acknowledge and agree to have read, understood and agreed to the Terms and Conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, and the online ordering service provided on these pages and through the website are owned, operated and provided by Nethro B.V. and are provided for your personal, non-commercial use only, subject to the Terms and Conditions set out below.
We store the contract’s content and will send you further details of your Order via e-mail. You can find and download these Terms and Conditions at all times.
"" means Nethro B.V., a limited liability company incorporated under the laws of the Netherlands, and having its registered address at Weidehek 56C, 4824 AS Breda, Netherlands tel. nr.: +31 (0)681818325, registered at Chamber of commerce unde no. 68544588, VAT Code NL857491556B01, having bank no. IBAN  NL88RABO0317910248, open at RABOBANK, BIC   RABONL2U. 
"Platform" means the (mobile) website and app on which the Service is made available owned, controlled, managed, maintained and/or hosted by Nethro B.V..
"Service" means the online ordering service (including the facilitation of payments) of various products  as from time to time made available by Nethro B.V. on the Platform
“Account” means the account that you will need to register for on the site if you would like to submit an order on the site;
“Confirmation of Order” means our email to you in which we accept your order ;
“Contract” means your order of a product or products which we accept in accordance with these terms and conditions;
“Customer” means individual who places an order on the site;
“Order” means the order submitted by you to the site to purchase a product from us;
“You” means the customer who places an order;
Headings are for ease of reference only and shall not affect the interpretation or construction of the terms and conditions;
Words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership;

Customer Services
Regardless of which buying model you are using, you can contact our Customer Services team with any questions, comments or suggestions without affecting your statutory rights:
Customer Services Help for Nethro B.V. & Nethro B.V. Products:

The Customer’s Account

For you to be able to Order Products, you must have a registered Account. You only have the right to register one (1) Account on
We reserve the right to delete duplicate Accounts and deny any Customers who do not comply with our Terms and Conditions the right to use their Account. We may also edit or delete these Accounts as part of our virtual householder’s rights.

When you register an Account, you will be asked to state some personal details. If you do not state this information, we will not register an Account and you will not be able to Order Products on We will notify you by e-mail when your registration is completed.
You are responsible for assuring that all information you enter as part of the registration process is correct, complete and up to date. Your personal data will be stored and processed by Nethro B.V. in the manner stated in privacy policy on: . You will receive a confirmation email after registering online.
You are responsible for keeping your personal log-in information secure and confidential.
We are not obliged to accept all registration requests or all Orders, even when placed by registered Customers nor are we obliged to keep a consistent range of Products or keep any Products available permanently. This clause does not affect Orders that have already been placed.
By registering  or placing an Order you warrant that:
a) you are at least 18 years old;
b) you are resident in European Union or outside EU.
You are solely responsible for all information you enter into any accessible areas (e.g. blogs). No entries may encroach upon third party rights. We are not obliged to save or publish your entries e.g. Product reviews.


These terms and conditions shall apply to all orders and contracts made or to be made by us for the sale and supply of products. When you submit an order to us, give any delivery instruction or accept delivery of the products, this shall in any event constitute your unqualified acceptance of these terms and conditions. Nothing in these terms and conditions affects your statutory rights (including the right to insist that goods you buy from businesses must correspond with their description, be fit for their purpose and be of satisfactory quality).
These terms and conditions shall prevail over any separate terms put forward by you. Any conditions that you submit, propose or stipulate in whatever form and at whatever time, whether in writing, by email or orally, are expressly waived and excluded.
No other terms or changes to the terms and conditions shall be binding unless agreed in writing signed by us.
The inclusion of any products or services on at a particular time does not imply or warrant that these products will be available at any time. We reserve the right to discontinue any product at any time. 
Prices and Delivery Charges
The prices displayed at include the statutory Value Added Tax ( VAT), and not include a delivery charge.
However, before you make a purchase, you shall be clearly informed about the total price of the goods inclusive of all taxes and additional charges.
Ordering/conclusion of contract

The ordering options available to you are via
Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation.
If for any reason we are unable to fulfill your order, we will let you know at the earliest opportunity. If we have already received payment for such order, we will attempt to refund the applicable amount using the same method used to make the payment. If, for any reason, alternative arrangements are necessary, an Nethro B.V. representative will contact you to settle the refund.

About Customs, Duties and Taxes

When ordering from, you're responsible for assuring the product can be lawfully imported to the destination.

The recipient is the importer of record and must comply with all laws and regulations of the destination.
Orders shipped outside of the European Union ( EU ) may be subject to import taxes, customs duties and fees levied by the destination country.
The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
Additional charges for customs clearance must be fulfilled by the recipient; has no control over these charges, nor can predict what they may be.

Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Nethro B.V. exercises the utmost diligence in accepting and processing orders and will endeavor to deliver your order to an address in the European Union and outside European Union, in accordance with your selected delivery option.
Nethro B.V. endeavors to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 3 business days following confirmation of an order, unless otherwise agreed. Though we aim to deliver within the communicated time frame, delivery may take longer due to unexpected events. In the unlikely event the delivery time exceeds 30 days, you may cancel your order.
Before you place your order, you will be informed of the expected delivery details. Once you have placed your order, if you have supplied us with your email address, you will receive an email confirmation with your expected delivery details.
If your order does not arrive by the scheduled date, please contact Customer Services helpline for Nethro B.V.
Withdrawal of Order
You always have the right to withdraw from your order within 14 days, without giving any reason. The withdrawal period is counted from the day of the delivery of the last good(s) in your order.
We will refund all payments received from you, including the costs of our standard delivery option, without undue delay and in any event no later than 14 days from the day on which we are informed about your decision to withdraw. We will use the same means of payment that you used to pay for your order and this will not cause you any extra fees. We may withhold the refund until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded.
If you wish to cancel or return your order, please provide us with notice in writing via email to and return the item(s) in the original package, to us  within the 14 day period
Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.
Nethro B.V. guarantees a full refund of the returned items provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, or altered.

Payment Methods
You can pay for your goods in various ways as set out below.
Credit card or debit card
You can enter your payment details at the time you place your order using a valid credit or debit card (VISA or Mastercard). The applicable amount will immediately be reserved on your card but will not be debited until the goods are dispatched. Nethro B.V. reserves the right to check the validity of the credit or debit card, its credit status in relation to the order value and whether the address data of the purchaser is correct. We may refuse orders depending on the result of these checks.
When paying by PayPal, Nethro B.V. reserves the right to check the validity of the PayPal account, that there are enough funds to cover the purchase sum and validate the billing address details of the purchaser. The applicable amount will immediately be reserved on your PayPal account but will not be debited until the goods are dispatched from the warehouse. Nethro B.V. reserves the right to deny any purchase.

Nothing in these Terms shall exclude or limit Nethro B.V.’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
If we breach these Terms, we shall only be liable for losses which are a reasonably foreseeable consequence of such breach.
Nethro B.V. is not responsible for indirect losses which are a side effect of the main loss or damage, for example loss of profits or loss of opportunity; or for failure to deliver the goods or to meet any of our other obligations under these Terms where such failure is due to an event that is beyond our reasonable control, which includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident and terrorist activity.
Our maximum liability to you for any loss or damage arising in connection with your order on shall be limited to the total price of your order.
If you have a problem with a product that you have purchased from online, and were not able to settle the complaint with Nethro B.V., then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).
The ODR platform offers consumers and traders within the EU with the possibility to try and reach an out-of-court settlement for complaints arising from online purchases. This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here:

If there are defects in the goods you have purchased, Nethro B.V. abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay. Nethro B.V. guarantees a full refund of the returned items deemed defective.

Nethro B.V. reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.
Intellectual Property
Unless stated otherwise, the software required for our services or available on or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform are owned by Victoryhangers B.V., its suppliers or providers.
Victoryhangers exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the Platform on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the Platform or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to Victoryhangers. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with Dutch law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Amsterdam, the Netherlands.
The original UK English version of these Terms and Conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the UK English version and any other language version of these terms and conditions, the UK English language version to the extent permitted by law shall apply, prevail and be conclusive. The UK English version is available on our Platform (by selecting "English (UK)" language) or shall be sent to you upon your written request.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.



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